Return & Refund Policy
We at Trendylane.India want you to be happy with your purchase. Please read our Return & Refund Policy carefully before placing an order.
1. Eligibility for Returns
We accept returns only if:
The item is damaged, defective, or incorrect
You contact us within 48 hours of delivery
The item is unused, unwashed, and in original packaging
2. Non-Returnable Items
Returns are not accepted for:
Used or worn items
Items damaged due to customer mishandling
Personalized or custom products
Items without original packaging or tags
3. How to Request a Return
To initiate a return:
1. WhatsApp us or email us within 48 hours of receiving the product.
2. Send us clear photos/video of the issue for verification.
3. Once approved, we’ll share return instructions.
📧 trendylane.india@gmail.com
📞 6396728620
4. Refund Process
Refunds are processed after we receive and inspect the returned item.
Refunds will be credited via the original payment method or as store credit, based on your choice.
This process may take 5–7 business days after we receive the item.
5. Return Shipping
If the return is due to our error (wrong/damaged product), we will cover the return shipping cost.
In other cases, the buyer must bear the return shipping charges.
6. Cancellations
Orders can be cancelled only before they are shipped. Once shipped, the order cannot be cancelled.
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Thank you for shopping with Trendylane.India!
Your trust means everything to us. 😊